Contract Operations Assistant

Job Purpose

As part of the Contract Operations team you will be responsible for ensuring that hotel, transfers and any ancillary components are entered and maintained accurately and efficiently in ITC’s reservations system, enabling maximum revenue protection & cost control for accurate and fast access across all departments maximising all opportunities to achieve targeted revenue and profit.

Key Responsibilities

• To load and maintain contracted rates, allocations and special offers for ITC’s directly contracted hotels and ground handlers into the company’s reservations system
•  Action stop sales and errata’s in accordance with departmental standards and procedures
• Support the Sales team with any manual costings and contractual queries to ensure ITC are quoting the ‘Best Price, First Time’ in accordance with departmental processes
• Create and maintain internal information in an accurate, timely manner and in line with company processes

This vacancy is full time, working 37.5 hours per week, working Monday – Friday 9:00am – 5:30pm.

The role will be based in the Chester office with hybrid working available.

There are many benefits to being part of the team at ITC Travel Group, some of these are:

• Holiday allowance starting at 25 days plus bank holidays, increasing with length of service
• Hybrid and flexible working opportunities
• Paid volunteering days
• Ongoing training and development including overseas educational trips
• Access to discounts and offers on your own holidays
• Enhanced family friendly benefits
• Plus more!

We also really value our culture and you can read more about this in our own Culture Deck.

How to apply

If you possess the experience, attitude and passion to make a real difference to our business, then please apply below.