Travel Manager

Job Description

To manage a personal portfolio of high-net-worth clients, delivering bespoke luxury travel experiences through tailored service, expert advice, and meticulous organisation. Build lasting client relationships while ensuring exceptional standards of care at every stage of the travel journey.

Key Responsibilities

• Develop strong client rapport, understanding individual preferences through personalised communication.
• Arrange and manage all aspects of luxury holidays, including itineraries, bookings, amendments, and in-resort support.
• Use internal systems (CRM, GDS, reservations) effectively.
• Provide emergency out-of-hours support when required.
• Identify opportunities for new client introductions and strengthen supplier relationships.

This is a full-time position, Monday to Friday, 9:00am – 5:30pm, based at our Chester office. The role offers hybrid working, with a requirement to spend at least 60% of your time in the office.

There are many benefits to being part of the team at ITC Travel Group, some of these are:

• Holiday allowance starting at 25 days plus bank holidays, increasing with length of service
• Hybrid and flexible working opportunities
• Paid volunteering days
• Ongoing training and development including overseas educational trips
• Access to discounts and offers on your own holidays
• Enhanced family friendly benefits
• Plus more!

We also really value our culture and you can read more about this in our own Culture Deck.

How to apply

If you possess the experience, attitude and passion to make a real difference to our business, then please apply below.