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Operations Assistant - Regent

Job Purpose

You’ll be responsible for providing sales, operational, administrative, and service support to Sales Consultants and Clients & Agent Partners, playing an integral part in the overall performance and achievement of the Regent Holidays brand targets. You’ll need to be proactive, and solution focused, casting a critical eye over clients’ holiday itineraries ensuring all the finer details are exact.

Key Job Responsibilities

  • Deliver exceptional customer care with a desire to exceed clients’ expectations.
  • Following a quality control procedure, you will produce and distribute confirmation and travel documentation including amendments and cancellations.
  • Be a second point of contact for the client on bookings processed by you and answer any queries, questions, payments etc to ensure the Sales Consultant can manage incoming calls.
  • Assist sales team with client communications following schedule changes and errata notifications.

How to apply

If you possess the experience, attitude and passion to make a real difference to our business, then please apply below.

Application Form
Our passionate commitment to fulfilling and exceeding our clients' dreams and desires is at the heart of what we do.
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